Microsoft Partner

Learning Paths

Microsoft Learning Paths Surface and Web Application is an online platform for partner firms to learn about Microsoft solutions. It offers structured learning, organized by product, with access to assessments and certifications for employees to enhance their skills.

• Create an intuitive and user-friendly online platform for partners to access Microsoft learning resources.

• Organize learning content into easily navigable paths based on Microsoft products and solutions.

• Enable users to track their progress, take assessments, and earn certifications.

• Provide a seamless user experience across desktop and web applications.

• Conducting user research to understand the needs and preferences of partner employees.

• Creating wireframes and prototypes for the user interface design.

• Collaborating with developers to ensure the implementation of design specifications.

• Conducting usability testing to gather feedback and iterate on the design.

• Research and Analysis (Analyzed competitor platforms to understand industry best practices and user expectations. Created user personas and user journey maps to visualize the learning process and identify touchpoints)

• Wireframing and Prototyping (Designed wireframes for key screens, including the homepage, learning paths, assessments, and certification pages. Created interactive prototypes using tools like Adobe XD to simulate user interactions and navigation flow.)

• Visual Design (Established a visual design system consistent with Microsoft's brand guidelines, incorporating elements such as colors, typography, and iconography. Designed UI components and layouts to enhance readability and usability across different devices and screen sizes.)

• Usability Testing and Iteration (Conducted usability testing sessions with target users to gather feedback on the prototype. Identified pain points and areas for improvement based on user feedback and iterated on the design accordingly.)

• Improved accessibility to Microsoft learning resources, leading to increased user engagement.

• Simplified navigation and content discovery, resulting in higher completion rates for learning paths and assessments.

• Positive feedback from users regarding the intuitive interface and seamless user experience.

Microsoft

Whitespaces

Microsoft Whitespaces Database system is a critical tool designed to maintain records of all authorized services in the TV frequency bands for a specific geographic location. This system plays a crucial role in managing spectrum resources efficiently, ensuring minimal interference between different services operating within the same frequency bands.

The primary goal of this project was to enhance the usability and user experience of the Microsoft Whitespaces Database system. The aim was to streamline the process of accessing and managing records of authorized services, ultimately improving the efficiency and effectiveness of spectrum management tasks.

To kick off the project, extensive user research was conducted to gain insights into the needs, pain points, and workflows of the system's users, which primarily include spectrum regulators and administrators.

• Task Analysis (A detailed analysis of the tasks performed within the system was conducted to identify bottlenecks and areas for improvement.)

• Competitive Analysis (An analysis of similar spectrum management tools was conducted to identify best practices and potential areas of innovation.)

Based on the insights gathered during the research phase, the design phase focused on creating a user-centered interface for the Whitespaces Database system. Key design considerations included

• Wireframing (Low-fidelity wireframes were created to outline the structure and layout of the system, ensuring easy navigation and access to key functionalities.)

• Prototyping (High-fidelity prototypes were developed to simulate the interactive experience of using the system, allowing for usability testing and feedback from users.)

The prototypes were subjected to rigorous usability testing with spectrum regulators and administrators to evaluate the effectiveness of the proposed design improvements. Feedback from users was collected and incorporated into iterative design iterations to address any usability issues and refine the user experience further.

Once the design was finalized based on user feedback, it was handed off to the development team for implementation. Close collaboration between designers and developers ensured that the design vision was translated accurately into the final product. The updated version of the Whitespaces Database system was deployed to users, along with comprehensive training and support materials to facilitate a smooth transition.

As a result, we were able to identify key areas for improvement in the Microsoft Whitespaces Database System, leading to more informed design decisions and ultimately a more user-centric product.

Microsoft

Spectrum Observatory

The Microsoft Spectrum Observatory Analytics Web & Mobile Application is a comprehensive tool designed to provide real-time analytics and insights for managing and optimizing spectrum usage. The application allows users to monitor, analyze, and visualize spectrum data collected from various sources, empowering them to make informed decisions and improve spectrum utilization efficiency.

• Enhance Spectrum Management: Develop a user-friendly platform to help spectrum managers effectively monitor and manage spectrum resources.

• Improve Decision-Making: Provide intuitive analytics and visualizations to facilitate data-driven decision-making processes.

• Optimize Spectrum Utilization: Enable users to identify spectrum usage patterns and opportunities for optimizing spectrum utilization.

Conducted interviews and surveys with spectrum managers and stakeholders to understand their needs, pain points, and workflow requirements. Identified key user personas, including spectrum managers, network engineers, and regulatory officials.

Analyzed existing spectrum management tools and platforms to identify strengths, weaknesses, and opportunities for differentiation. Gathered insights on industry best practices and emerging trends in spectrum analytics.

Developed a hierarchical information architecture to organize complex spectrum data into intuitive categories and navigation paths. Prioritized key features such as spectrum monitoring, analytics dashboards, and reporting tools.

Created low-fidelity wireframes and interactive prototypes to visualize the application's structure and user flow. Iteratively refined design concepts based on user feedback and usability testing.

Applied Microsoft's design language and brand guidelines to create a modern and cohesive visual identity for the application. Used a clean and intuitive interface design with emphasis on data visualization and accessibility.

Collaborated closely with developers to implement responsive web and mobile interfaces using industry-standard technologies. Conducted usability testing sessions to validate design decisions and identify usability issues for refinement.

Results & Impact

Users reported increased efficiency in monitoring and managing spectrum resources, leading to better spectrum allocation and utilization.

Responsive design for seamless access and usability across desktop, tablet, and mobile devices.

Access to real-time analytics and insights empowered users to make data-driven decisions and respond quickly to spectrum-related challenges.

Positive feedback from users regarding the application's usability, visual design, and overall user experience.

Received industry accolades and recognition for innovation in spectrum analytics and management solutions.